Lowongan Kerja Head of Operation and Surveyor di PT Moladin Digital Indonesia Jakarta

Responsibilities

• Designing and implementing operation (Head Office and Branch) at MOFI to support the company to become the prominent digital multi finance in Indonesia.
• Supervise day-to-day operation and surveyor activities in the lending business to achieve the company’s KPI.
• Ensuring 100% compliance of all operation activities toward the SOP and OJK Regulation (Standard Operating Procedures).
• Lead and manage a large team across all branches and able to give direction and make decisions for daily operations/business decisions including escalating any issues in a timely manner to management.
• Design and provide operation and surveyor dashboard reports to track productivity, SLA, and cost management.
• Create a zero fraud environment in operations as well as for surveyors and identify any potential operational backlogs.

Requirements

• Minimum Bachelor Degree from a reputable university.
• Minimum 2 years of experience as an Operations Head, with a total of at least 10 years of experience leading various operational aspects in the Multifinance industry.
• Advanced in project management and resolution handling.
• Experience in managing big teams (>70 people) with a proactive mindset and problem-solving skills.
• Able to act as a trainer for all team members.
• Excellent communication in English.

Skills

• Attention to Detail
• Problem Solving
• Communication Skills
• Operations Management
• Operations
• Project Management
• English Language

Culture

At Moladin Digital Indonesia, we are collaborative, balanced, energetic, fast-paced, and innovative.

Benefits and Perks

• Compensation: Competitive salaries
• Family benefits: Paid maternity/paternity leave
• Lifestyle: Casual dress code
• Welfare: Employee discounts