Lowongan Kerja Head of Operation and Surveyor di PT Moladin Digital Indonesia Jakarta
Responsibilities
- Designing and implementing operation (Head Office and Branch) at MOFI to support the company to become the prominent digital multi finance in Indonesia.
- Supervise day-to-day operation and surveyor activities in the lending business to achieve the company’s KPI.
- Ensuring 100% compliance of all operation activities toward the SOP and OJK Regulation (Standard Operating Procedures).
- Lead and manage a large team across all branches and able to give direction and make decisions for daily operations/business decisions including escalating any issues in a timely manner to management.
- Design and provide operation and surveyor dashboard reports to track productivity, SLA, and cost management.
- Create a zero fraud environment in operations as well as for surveyors and identify any potential operational backlogs.
Requirements
- Minimum Bachelor Degree from a reputable university.
- Minimum 2 years of experience as an Operations Head, with a total of at least 10 years of experience leading various operational aspects in the Multifinance industry.
- Advanced in project management and resolution handling.
- Experience in managing big teams (>70 people) with a proactive mindset and problem-solving skills.
- Able to act as a trainer for all team members.
- Excellent communication in English.
Skills
- Attention to Detail
- Problem Solving
- Communication Skills
- Operations Management
- Operations
- Project Management
- English Language
Culture
At Moladin Digital Indonesia, we are collaborative, balanced, energetic, fast-paced, and innovative.
Benefits and Perks
- Compensation: Competitive salaries
- Family benefits: Paid maternity/paternity leave
- Lifestyle: Casual dress code
- Welfare: Employee discounts
PT Moladin Digital Indonesia
Jakarta
ID